Programmatic access
Use Canva incident history in your own tools
The public API mirrors this normalized incident data and provides a clean starting point for future premium alerts and historical exports.
Incident history
Canva incidents
Review active and historical incidents affecting Canva.
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ActiveMinorCanva
Some users may experience issues with formulas in downloaded Sheets
Some users may experience issues with formulas in downloaded Sheets
Updated
View Canva pageResolvedMajorCanva
Users may experience errors uploading media
Users may experience errors uploading media
Updated
View Canva pageResolvedMinorCanva
Some users in Australia and New Zealand may experience slower load times when using Canva
Some users in Australia and New Zealand may experience slower load times when using Canva
Updated
View Canva pageResolvedMinorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMajorCanva
Some users may experience errors while accessing Canva Design Agent
Some users may experience errors while accessing Canva Design Agent
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMinorCanva
Some users may experience slowness exporting video
Some users may experience slowness exporting video
Updated
View Canva pageResolvedMajorCanva
Some users may experience errors exporting video
Some users may experience errors exporting video
Updated
View Canva pageResolvedMinorCanva
Some users may experience intermittent issues using Canva
Some users may experience intermittent issues using Canva
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing designs on Canva
Some users may have issues accessing designs on Canva
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMajorCanva
Some users might experience intermittent errors in Canva
Some users might experience intermittent errors in Canva
Updated
View Canva pageResolvedMinorCanva
Intermittent errors uploading images and videos or using media editing tools
Intermittent errors uploading images and videos or using media editing tools
Updated
View Canva pageResolvedMinorCanva
Some users may have issues accessing Canva offline features
Some users may have issues accessing Canva offline features
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMajorCanva
Some users might experience errors when trying to access designs
Some users might experience errors when trying to access designs
Updated
View Canva pageResolvedMajorCanva
Some users might experience errors when trying to access designs
Some users might experience errors when trying to access designs
Updated
View Canva pageResolvedMajorCanva
Users in some countries may experience issues trying to access Canva
Users in some countries may experience issues trying to access Canva
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMinorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedCriticalCanva
Users should be able to access Canva, we are monitoring the fix.
Users should be able to access Canva, we are monitoring the fix.
Updated
View Canva pageResolvedMajorCanva
Some users may have issues accessing Canva
Some users may have issues accessing Canva
Updated
View Canva pageResolvedMinorCanva
Users are having issues accessing designs
Users are having issues accessing designs
Updated
View Canva pageResolvedCriticalCanva
Users may experience issues opening new and existing designs
Users may experience issues opening new and existing designs
Updated
View Canva pageResolvedMinorCanva
Some users may experience issues accessing AI Voice
Some users may experience issues accessing AI Voice
Updated
View Canva pageResolvedMajorCanva
Some users are experiencing issues with AI image and video generation.
Some users are experiencing issues with AI image and video generation.
Updated
View Canva pageResolvedCriticalCanva
Some users may encounter issues loading Canva.
Some users may encounter issues loading Canva.
Updated
View Canva pageResolvedMajorCanva
Media uploads failing for some users
Media uploads failing for some users
Updated
View Canva pageResolvedCriticalCanva
Users may experience a 503 error message when accessing canva.com.
Users may experience a 503 error message when accessing canva.com.
Updated
View Canva pageResolvedMajorCanva
Download issues for designs with uploaded images
Download issues for designs with uploaded images
Updated
View Canva pageResolvedMajorCanva
Canva apps appears to be in black/grey background
Canva apps appears to be in black/grey background
Updated
View Canva pageResolvedMajorCanva
Users may experience issues with Logging in/Signing up.
Users may experience issues with Logging in/Signing up.
Updated
View Canva pageResolvedCriticalCanva
Some users may experience an error upon accessing their Canva designs.
Some users may experience an error upon accessing their Canva designs.
Updated
View Canva pageResolvedCriticalCanva
Canva is down due to Cloudflare outage
Canva is down due to Cloudflare outage
Updated
View Canva pageResolvedMajorCanva
Users may experience issues with Canva Al features
Users may experience issues with Canva Al features
Updated
View Canva pageResolvedMajorCanva
Users are experiencing issues loading Canva
Users are experiencing issues loading Canva
Updated
View Canva pageResolvedMinorCanva
Users are experiencing issues generating video through Magic Media
Users are experiencing issues generating video through Magic Media
Updated
View Canva pageResolvedMajorCanva
Some users are unable to add credit cards as a payment method
Some users are unable to add credit cards as a payment method
Updated
View Canva pageResolvedCriticalCanva
Users are encountering issues with accessing or using Canva.
Users are encountering issues with accessing or using Canva.
Updated
View Canva pageResolvedCriticalCanva
Some users might not be able to access Canva
Some users might not be able to access Canva
Updated
View Canva pageResolvedMajorCanva
Some users may encounter an error or slowness when uploading files to Canva
Some users may encounter an error or slowness when uploading files to Canva
Updated
View Canva pageResolvedMinorCanva
Text input and layout issues on iOS 26.0 (web browser and app)
Text input and layout issues on iOS 26.0 (web browser and app)
Updated
View Canva pageResolvedMajorCanva
Unable to import files from most apps
Unable to import files from most apps
Updated
View Canva pageResolvedMaintenanceCanva
Planned Maintenance for Brandkit
Planned Maintenance for Brandkit
Updated
View Canva pageResolvedMajorCanva
Subfolders appear outside the main folders on the Projects page
Subfolders appear outside the main folders on the Projects page
Updated
View Canva pageResolvedMinorCanva
Users experiencing increase in timeout errors affecting image generation.
Users experiencing increase in timeout errors affecting image generation.
Updated
View Canva page