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Some users may have issues accessing Canva

Resolved incidentMajor

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Timeline

Incident updates

Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

  4. Monitoring

    A fix has been implemented and we are currently monitoring

  5. Resolved

    This incident has been resolved.

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