{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:07:09.337Z"},"data":{"id":"incident_statuspage_canva_3yzjzzgl9sfn","slug":"canva-some-users-are-experiencing-issues-with-ai-image-and-video-generation-2026-04-08","title":"Some users are experiencing issues with AI image and video generation.","summary":"Some users are experiencing issues with AI image and video generation.","status":"resolved","severity":"major","startedAt":"2026-04-08T09:23:38.596+00:00","updatedAt":"2026-04-09T09:54:37.304+00:00","resolvedAt":"2026-04-09T09:54:37.284+00:00","provider":{"slug":"canva","name":"Canva"},"affectedServices":[],"links":{"html":"/incidents/canva-some-users-are-experiencing-issues-with-ai-image-and-video-generation-2026-04-08","api":"/api/v1/incidents/canva-some-users-are-experiencing-issues-with-ai-image-and-video-generation-2026-04-08","providerHtml":"/providers/canva"},"impactSummary":"Canva reported a major event for the affected tracked services.","source":{"id":"source_canva_status","kind":"official_api","name":"Canva Status","checkedAt":"2026-07-07T20:05:02.568+00:00","officialUrl":"https://www.canvastatus.com","statusPageUrl":"https://www.canvastatus.com"},"updates":[{"id":"update_statuspage_canva_3yzjzzgl9sfn_lkpfxmk4rlxs","status":"identified","body":"Some users may have issues with:\n  - Generating AI images in Magic Media\n  - Generating AI images in the Elements tab\n  - Generating images with Dreamlab\n  - Generating videos with Image to Video\n  - Using AI Video Effects\n\n  Our engineers have identified the issue and are working to resolve it.","createdAt":"2026-04-08T09:23:38.655+00:00"},{"id":"update_statuspage_canva_3yzjzzgl9sfn_ffwfr6y52l9k","status":"identified","body":"Some users may have issues with:\n- Generating videos with Image to Video\n- Using AI Video Effects\n\nOur engineers have identified the issue and are working to resolve it.","createdAt":"2026-04-08T10:46:16.669+00:00"},{"id":"update_statuspage_canva_3yzjzzgl9sfn_thz1d542vydx","status":"resolved","body":"This incident is now resolved. Thank you for your patience and understanding.","createdAt":"2026-04-09T09:54:37.284+00:00"}],"access":{"plan":"public","keyed":false}}}