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Incident detail

French eSIM numbers unreachable

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.

  2. Monitoring

    A fix was implemented by our Partner. We are currently monitoring the results.

  3. Resolved

    We can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.

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