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Incident detail

Issues Making and Receiving Calls

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating reports that customers can't make or receive calls.

    We are continuously working to stabilize the system performance.

  2. Monitoring

    We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.

  3. Resolved

    This incident has been resolved and the affected Aircall services are operating as expected.

    If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.

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