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Incident detail

Increased Error Rate

Resolved incidentMajor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating a spike in errors that may cause different sporadic issues.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    The issue is circumscribed to a subset of actions, and it's not permanent. We are developing the necessary actions to mitigate the impact.

  4. Monitoring

    We are observing improvements across services. We will continue monitoring until full resolution is confirmed.

  5. Resolved

    We can confirm this issue is fully resolved. If you continue to experience any issues logging into Aircall, making or receiving calls, or loading the Dashboard, please don’t hesitate to reach out to our Support team for further assistance.

  6. Resolved

    OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-13T16:21:07.657Z.

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