{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-13T19:08:19.120Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_gfqcr9xd007r",
    "slug": "aircall-increased-error-rate-2026-10-13",
    "title": "Increased Error Rate",
    "summary": "Increased Error Rate",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-13T15:38:50.386+00:00",
    "updatedAt": "2026-10-13T16:21:07.657+00:00",
    "resolvedAt": "2026-10-13T16:19:23.361+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [
      {
        "slug": "aircall-apps",
        "name": "Apps & Dashboard"
      },
      {
        "slug": "aircall-calling",
        "name": "Calling"
      }
    ],
    "links": {
      "html": "/incidents/aircall-increased-error-rate-2026-10-13",
      "api": "/api/v1/incidents/aircall-increased-error-rate-2026-10-13",
      "providerHtml": "/providers/aircall",
      "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Aircall reported a major event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-10-13T19:00:51.904+00:00",
      "stale": false,
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_gfqcr9xd007r_gryx4b85yc1x",
        "status": "investigating",
        "body": "We are currently investigating a spike in errors that may cause different sporadic issues.",
        "createdAt": "2026-10-13T15:38:50.869+00:00"
      },
      {
        "id": "update_statuspage_aircall_gfqcr9xd007r_bvnt1mhf2pl6",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-13T15:50:45.156+00:00"
      },
      {
        "id": "update_statuspage_aircall_gfqcr9xd007r_pdkpq73mcfym",
        "status": "identified",
        "body": "The issue is circumscribed to a subset of actions, and it's not permanent. We are developing the necessary actions to mitigate the impact.",
        "createdAt": "2026-10-13T15:50:49.426+00:00"
      },
      {
        "id": "update_statuspage_aircall_gfqcr9xd007r_71nd0jplqd9m",
        "status": "monitoring",
        "body": "We are observing improvements across services. We will continue monitoring until full resolution is confirmed.",
        "createdAt": "2026-10-13T15:53:50.868+00:00"
      },
      {
        "id": "update_statuspage_aircall_gfqcr9xd007r_krzzcb2zr7k6",
        "status": "resolved",
        "body": "We can confirm this issue is fully resolved. If you continue to experience any issues logging into Aircall, making or receiving calls, or loading the Dashboard, please don’t hesitate to reach out to our Support team for further assistance.",
        "createdAt": "2026-10-13T16:19:23.361+00:00"
      },
      {
        "id": "update_resolution_incident_statuspage_aircall_gfqcr9xd007r_20261013t162107657z",
        "status": "resolved",
        "body": "OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-13T16:21:07.657Z.",
        "createdAt": "2026-10-13T16:21:07.657+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}