{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-04T01:33:02.479Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_d9tnx6jdn26f",
    "slug": "aircall-issues-making-and-receiving-calls-2026-11-03",
    "title": "Issues Making and Receiving Calls",
    "summary": "Issues Making and Receiving Calls",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-03T15:30:26.437+00:00",
    "updatedAt": "2026-11-03T15:54:42.306+00:00",
    "resolvedAt": "2026-11-03T15:54:42.283+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [
      {
        "slug": "aircall-calling",
        "name": "Calling"
      }
    ],
    "links": {
      "html": "/incidents/aircall-issues-making-and-receiving-calls-2026-11-03",
      "api": "/api/v1/incidents/aircall-issues-making-and-receiving-calls-2026-11-03",
      "providerHtml": "/providers/aircall",
      "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Aircall reported a major event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-11-04T01:30:12.328+00:00",
      "stale": false,
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_d9tnx6jdn26f_nt9lr85ls8xn",
        "status": "investigating",
        "body": "We are investigating reports that customers can't make or receive calls.\n\nWe are continuously working to stabilize the system performance.",
        "createdAt": "2026-11-03T15:30:26.589+00:00"
      },
      {
        "id": "update_statuspage_aircall_d9tnx6jdn26f_vs9qfhc088lr",
        "status": "monitoring",
        "body": "We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.",
        "createdAt": "2026-11-03T15:42:58.312+00:00"
      },
      {
        "id": "update_statuspage_aircall_d9tnx6jdn26f_cwfcl09x85sr",
        "status": "resolved",
        "body": "This incident has been resolved and the affected Aircall services are operating as expected.\n\nIf you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.",
        "createdAt": "2026-11-03T15:54:42.283+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}