Provider
AircallIncident detail
Issues calling German numbers
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating an issue impacting some German numbers receiving "number unavailable" messages when calling.
Identified
The issue has been identified as being caused by a specific Carrier Partner in Germany. Numbers hosted by different carriers are unaffected.
Identified
We are observing improvements in outbound calling, despite our partner continuing to work to resolve the issue.
Monitoring
There has been an improvement with outbound calls. We continue monitoring.
Resolved
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
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