Incident history
Review active and historical incidents affecting Google Workspace.
Programmatic access
The same incident history is on the public JSON API and the RSS feed, no account needed. Want it pushed instead of polled? Free email alerts, or Slack, Teams, Discord, and webhooks on a paid plan, fire the moment Google Workspace reports something new.
Summary: Some customers may experience slowness while using Google Drive. Description: We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT. Our engineering team is currently working on a potential fix while continuing to investigate the full root cause. We will provide an update by Tuesday, 2026-08-18 22:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Affected customers may experience slowness while using Google Drive. Workaround: None at this time.
Summary:: Investigating access issues with Classroom’s new web homepage. Description:: We are investigating reports of access issues with Classroom’s new web homepage beginning on Thursday, 2026-08-13. Our engineering team is currently working on a potential fix while continuing to investigate the full root cause. We will provide an update by Tuesday, 2026-08-18 13:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms:: Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage. Workaround:: Users should still be able to navigate to other views from the left hand pane of the interface.
Title: Inbound emails from customers to Google Support are experiencing issues. Description: We are experiencing an issue with Google Cloud Support beginning on Tuesday, 2026-06-30 02:03 PDT. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2026-06-30 05:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Inbound emails from customers to Google Support are experiencing issues. Case creation continues to work. Workaround: None at this time.
Title: Some consumer Google Voice users are experiencing account suspensions. Description: We are experiencing an issue with Google Voice beginning at Monday, 2026-06-22 12:30 PDT. Our engineering team has identified the root cause and is actively working to mitigate the issue. We will provide an update by Monday, 2026-06-22 17:30 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Some consumer Google Voice users are experiencing account suspensions
Title: Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors. Description: We are experiencing an issue with Gemini beginning on Wednesday, 2026-06-10 03:26 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-06-10 06:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors. Workaround: None at this time.
Title: Multiple Workspace Products experiencing Issues. Description: We are experiencing an issue with Google Voice, Google Meet, Google Drive, Google Chat, Google Calendar, Gmail, Google Docs beginning on Saturday, 2026-05-30 20:28 PDT. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2026-05-30 22:10 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Customers may experience issues loading the application/ intermittent high latency or errors while using the application. Workaround: None at this time.
Summary: Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues. Description: We are experiencing an issue with Gmail beginning on Saturday 2026-05-06. Our engineering team continues to investigate the issue. We will provide more information by Monday, 2026-05-18 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Impacted users may experience authentication failures while logging in to Microsoft Exchange Online through Gmail App on Android devices. Workaround: Affected users can use Microsoft web app to access the Inbox.
Summary: Gmail users are experiencing delayed delivery of messages sent from the bank.in domains. Description: We are experiencing an issue with Gmail beginning on Thursday, 2026-05-21 at 00:00 PDT. Mitigation efforts are currently underway by our engineering team. We will provide the next update by Thursday, 2026-05-21 at 09:30 PDT. Diagnosis / Customer Symptoms: Gmail users are experiencing delayed delivery of messages sent from the bank.in domains. Workaround: None at this time.
Summary: NotebookLM customers are experiencing an issue where account tiers are being incorrectly downgraded. Affected Ultra & Pro tier users are seeing Free tier features. Description: We are continuing to investigate an issue with NotebookLM where customers may experience a temporary downgrade in their account tier. Our engineering team has identified a potential root cause related to a recent software update and is currently working on a mitigation plan. We will provide an update by Tuesday, 2026-05-19 20:30 PDT with current details. Customer Symtomps: Customers may notice lower resource limits (e.g., hitting limits for Studio artifacts, source count per notebook, etc) and the absence of premium features like advanced sharing and analytics. Workaround: None at this time
Summary: Some Cameyo by Google customers could not start their sessions after rolling out the new channel version. Description: We were experiencing an issue with Cameyo by Google, beginning on Tuesday, 12 May 2026 09:01 US/Pacific. The issue was mitigated on Tuesday, 12 May 2026 15:16 US/Pacific by restarting the RAP system service, and performing full server reboots. From preliminary investigation, this was caused by a faulty code for logging improvement on the Player VMs. Log files were unexpectedly duplicated until the disk was full leading to the session failures. Some customers were recovered automatically after the channel binaries were rolled back, while the others were required to restart their VMs manually. Currently, the issue is fully mitigated and change is rolled back. We apologise to those who were impacted by this issue. Customer Symptoms: The customers were experiencing an issue that couldn’t connect to the Player VMs normally. The disk utilization on the affected VMs reaches 99% or even 100%. Workaround: Not needed because all affected servers have been mitigated.
Summary: Investigating elevated error rates with Gemini conversations. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. Symptoms: Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround: None at this time.
Title:: Investigating issues with Classroom. Description:: We are experiencing an issue with Classroom beginning at Wednesday, 2026-04-29 11:30 PDT. Our engineering team continues to investigate the issue. We will provide more information by Wednesday, 2026-04-29 13:00 PDT. Symptoms:: Affected users may experience issues accessing classroom. Workaround:: No workarounds available at this time.
Title:: Investigating issues with slow loading of AppSheet Description:: We are experiencing an issue with AppSheet beginning at Tuesday, 2026-04-28 00:30 PDT. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2026-04-28 09:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms:: Affected customers would experience slow loading times and internal server errors for AppSheet apps. Workaround:: None at this time.
Title:: Customers may experience delays in receiving and sending emails. Description:: We are aware of an issue with Gmail users experiencing delays in receiving and sending emails beginning at Wednesday, 2026-04-08 06:30 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Wednesday, 2026-04-08 12:00 PDT with current details. Symptoms:: Customers may experience delays in receiving and sending emails. Workaround:: None at this time.
Summary: Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys. Description: We are experiencing an issue with Workspace users beginning on Thursday, 2026-04-09 19:08 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2026-04-10 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys. Workaround: Below steps should be performed by Admin as the workaround: - Admin should revoke the key. - Admin to create the verification code to sign-in. - The user should sign-in using Backup verification code and then re-enrolls the security key.
Summary: AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended application URLs. Description: Beginning on Wednesday, 2026-04-08 14:05 PDT, we are experiencing an issue with AppSheet that caused users to be erroneously redirected to the asia-southeast region. Our engineers have identified the cause was due to a recent change and have reverted. Our internal telemetry shows the signs of recovery and are currently monitoring the recovery status. We expect full service recovery within an hour. We will provide an update by Wednesday, 2026-04-08 16:30 PDT with current details Customer Symptoms: Users are automatically redirected to asia-southeast.appsheet.com, which may cause "Forbidden" or 403 errors when attempting to access their apps. Workaround: None at this time.
Summary: We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser. Description: The issue began on Friday, 2026-03-20 15:30 US/Pacific. Our engineering team is aware of the situation and is actively implementing mitigations. We do not have any ETA at the moment. We will provide the next update by Friday, 2026-03-20 21:00 US/Pacific. Customer Symptoms: Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational. Workaround: Users are able to use Google Keep via the Android or iOS mobile app.
Description: We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: A subset of customers may experience elevated error rates when accessing the impacted products in the US region. Workaround: Impacted users may re-attempt the unsuccessful action.
Summary: Google Chat is experiencing Issue with creating a new conversations Description: Our engineering team continues to investigate the issue. We will provide an update by Monday, 2026-02-23 00:45 PST with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Users may experience errors when attempting to create new conversations or spaces in Google Chat. Existing conversations remain functional. Workaround: None at the moment
Title: : Some customers may have experienced an issue with Gemini where conversation history may not have been visible. Description: We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and we do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 09:00 PST with current details. We apologize to all who are affected by the disruption. Symptoms: * Users may find that their sidebar is empty or that previously saved conversations are missing. * Users may receive an empty response when attempting to list or search for existing conversations. * New conversations can still be created and utilized normally. Workaround: * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.