Skip to content
OutageDeck

Incident detail

Global: Xero - some customers may be experiencing issues in Xero

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Xero breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Xero alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results. We apologise for any inconvenience this has caused.

  3. Resolved

    Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.

Keep exploring

More from Xero

Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.

← Older incident

Global: Payroll - some customers may be experiencing errors when accessing Payroll

Newer incident →

Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero

All Xero incidentsXero live status