Provider
XeroIncident detail
Global: Xero - some customers may be experiencing issues in Xero
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
Monitoring
Our team has implemented a fix and we are currently monitoring the results. We apologise for any inconvenience this has caused.
Resolved
Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
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