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Incident detail

Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero

Resolved incidentMinor

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware of some customers experiencing slowness or receiving errors when accessing Invoicing in Xero. Our team is investigating this with urgency.

  2. Resolved

    Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused.

    Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service.

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