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Global: Payroll - some customers may be experiencing errors when accessing Payroll

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.

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Global: Xero - some customers may be experiencing issues in Xero

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