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EMEA : Some open banking customers unable to create or manually renew bank feeds

Resolved incidentMinor1 affected service

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Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We are aware that one of our third party providers is currently experiencing an outage which is impacting UK, Ireland and some EU open banking customers from creating or manually renewing their bank feeds.

    Customers may also experience delays on any imported transactions.

    This is our top priority and we will update you as soon as we can.

    <b>Status Last Reviewed:</b> 13:58 UTC

  2. Resolved

    We have received confirmation that Tink have now resolved the issue and our monitoring.

    Creating or manually renewing bank feeds are now be available again and outstanding transactions have imported.

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