Skip to content
OutageDeck

Incident detail

Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Xero breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Xero alerts work

Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused.

    A product release caused Workpapers to become unavailable, and a rollback restored service.

Keep exploring

More from Xero

Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.

← Older incident

Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero

Newer incident →

Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero

All Xero incidentsXero live status