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Incident detail

Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.

Not confirmedMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused.

    A product release caused Workpapers to become unavailable, and a rollback restored service.

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