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Incident detail

Global: Errors when using Xero

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.

  2. Identified

    We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now.

    This is our top priority and we will update you as soon as we can.

  3. Resolved

    Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.

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