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Global: Reporting - Errors loading reports

Resolved incidentMajor

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused.

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