Provider
VonageIncident detail
Inbound Call Completion Issues — Select Canadian Regions
Active incidentMinor1 affected service
Timeline window
Started
Get alerted the next time Vonage breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates within 4 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support
Impacted Areas:
Newfoundland
- St. John's
Prince Edward Island
- Charlottetown
Nova Scotia
- New Glasgow
- Yarmouth
New Brunswick
- Fredericton
- Saint John
- Bathurst
- Edmundston
- Miramichi
- Moncton
Monitoring
Thank you for your patience following our third party carrier outage today which may have impacted your inbound calls to select regions in Canada.
Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. If you have any questions, please contact https://www.vonage.com/support/
Keep exploring
More from Vonage
Neighboring incidents on Vonage's timeline and the rest of their record on OutageDeck.