{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-24T17:19:19.842Z"
  },
  "data": {
    "id": "incident_statuspage_vonage_4zfnn7kcn7fr",
    "slug": "vonage-inbound-call-completion-issues-select-canadian-regions-2026-10-23",
    "title": "Inbound Call Completion Issues — Select Canadian Regions",
    "summary": "Inbound Call Completion Issues — Select Canadian Regions",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-23T20:19:06.347+00:00",
    "updatedAt": "2026-10-23T22:11:19.837+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "vonage",
      "name": "Vonage"
    },
    "affectedServices": [
      {
        "slug": "vonage-calling",
        "name": "Calling"
      }
    ],
    "links": {
      "html": "/incidents/vonage-inbound-call-completion-issues-select-canadian-regions-2026-10-23",
      "api": "/api/v1/incidents/vonage-inbound-call-completion-issues-select-canadian-regions-2026-10-23",
      "providerHtml": "/providers/vonage",
      "alerts": "https://outagedeck.com/account?stack=vonage&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Vonage reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_vonage_status",
      "kind": "official_api",
      "name": "Vonage Status",
      "checkedAt": "2026-10-24T17:10:11.035+00:00",
      "stale": false,
      "officialUrl": "https://uc.vonagestatus.com",
      "statusPageUrl": "https://uc.vonagestatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_vonage_4zfnn7kcn7fr_4ty9pwpvswmm",
        "status": "investigating",
        "body": "We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates within 4 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support\n\nImpacted Areas:\n\nNewfoundland\n- St. John's\n\nPrince Edward Island\n- Charlottetown\n\nNova Scotia\n- New Glasgow\n- Yarmouth\n\nNew Brunswick\n- Fredericton\n- Saint John\n- Bathurst\n- Edmundston\n- Miramichi\n- Moncton",
        "createdAt": "2026-10-23T20:19:06.478+00:00"
      },
      {
        "id": "update_statuspage_vonage_4zfnn7kcn7fr_hw573dwz1tnj",
        "status": "monitoring",
        "body": "Thank you for your patience following our third party carrier outage today which may have impacted your inbound calls to select regions in Canada.\n\nOur third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-10-23T22:11:19.811+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}