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Incident detail

Vonage Mobile App Intermittently Not Sending Notifications

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are aware of an issue that may be impacting the Vonage Mobile App notifications. We are working to resolve the issue as soon as possible. We’ll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

  2. Identified

    We have identified the issue that may be impacting Vonage Mobile App notifications and seeing early signs of recovery. We'll continue to provide further updates here within 2 hours and until full service is restored. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

  3. Monitoring

    Vonage services continue to show signs of recovery following today's interruption with Vonage Mobile App notifications. We'll continue to provide further updates by 8am EST and until full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

  4. Resolved

    Vonage services have been fully restored following the service interruption with Vonage Mobile App notifications. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

  5. Resolved

    OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-06T14:05:37.959Z.

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