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Incident detail

Elevated Bancontact errors

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're currently investigating elevated errors on Bancontact payments. We'll post an update soon.

  2. Investigating

    We continue seeing elevated errors on Bancontact payments. We've identified the cause as external to the Stripe infrastructure. We will continue to monitor and will post an update as soon as possible.

  3. Resolved

    From 21:00 on Aug 16 to 01:50 on Aug 17 UTC, some Bancontact payments experienced elevated processing errors. This issue has now been resolved.

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