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Incident detail

Elevated declines on Mastercard

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.

  2. Identified

    We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.

  3. Monitoring

    As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.

  4. Resolved

    Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

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