Provider
StripeIncident detail
Elevated Issuing errors from 17:13 - 20:41 UTC
Resolved incidentMinor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We’re currently investigating elevated API errors beginning at 17:13 UTC. We’ll post an update soon.
Identified
We’re currently seeing elevated errors related to newly created Issuing cards beginning at 17:13 UTC. We’ve identified the cause, and are working on a fix.
Identified
Beginning at 17:13 UTC, we are experiencing elevated error rates for API requests involving Issuing cards that were created or updated between 17:13–17:54 UTC. We are currently working to correct the affected card data, and will update you soon.
Identified
From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.
Resolved
From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.
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