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Incident detail

Elevated Bancontact errors

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We're currently investigating a partial service disruption of the Bancontact payment method that began at 21:03 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

  2. Resolved

    From 21:03 to 23:46 UTC on October 22, there was a partial service disruption of the Bancontact payment method. Some users may have experienced increased error rates for transactions processed through the Bancontact payment method. This issue was external to Stripe and is now resolved.

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