Provider
QualysIncident detail
US Platform 1: High Lag on Data Sync Service [IM-12802]
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Timeline
Incident updates
Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Dynamic tag evaluation may also be affected by this.
Further updates will be shared as they become available.
Investigating
We are continuing to investigate this issue.
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Neighboring incidents on Qualys's timeline and the rest of their record on OutageDeck.
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- US Platforms 1 and 2: Slowness Observed in Unified Dashboard (IM-12794)Minor
- PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)Major
- US Platform 1: High Lag on Data Sync Service [IM-12791]Minor