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US Platform 2: Delay in Data Reflection in UI [IM-12944]

Active incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

    The ticket reference for this incident is IM-12944

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

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EU Platform 1: Lag in VM Scan Processing and Data Sync Service [IM-12942]

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