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Incident detail

IN Platform 1: High Portal Indexing Lag (IM-12804)

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.

  4. Resolved

    This incident has been resolved.

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