Skip to content

Incident detail

UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]

Active incidentMinor1 affected service

Timeline window

Started

Get alerted the next time Qualys breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on UK Platform 1 where Container Security (CS) users may experience delays in scan processing for containers and images.

    Further updates will be shared as they become available. Ticket Reference for this incident: IM-12951

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

Keep exploring

More from Qualys

Neighboring incidents on Qualys's timeline and the rest of their record on OutageDeck.