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EU Platform 2: High lag observed on one of the backend service HDS [IM-12790]

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Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 2. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI.

    Dynamic tag evaluation may also get impacted due to this.

    Further updates will be shared as they become available.

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