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VM/PC Scan Error Across All Shared Cloud Platforms (IM-12787)

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Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    All Qualys Shared Cloud Platforms are currently experiencing an error while processing VM/PC scan data. The Qualys Cloud Platform Operations team is actively investigating the error.

    Further updates will be shared as they become available. Incident Reference: IM-12787.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Identified

    We are continuing to work on a fix for this issue.

  7. Monitoring

    A fix has been implemented and we are monitoring the results.

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