{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-27T15:31:01.232Z"
  },
  "data": {
    "id": "incident_statuspage_qualys_1kf5kg0v1m44",
    "slug": "qualys-eu-platform-2-high-lag-observed-in-one-of-the-backend-service-hds-im-2026-07-28-kg0v1m44",
    "title": "EU Platform 2: High Lag on Data Sync Service [IM-12790]",
    "summary": "EU Platform 2: High Lag on Data Sync Service [IM-12790]",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-07-29T03:34:33.594+00:00",
    "updatedAt": "2026-08-04T04:28:25.31+00:00",
    "resolvedAt": "2026-08-04T04:28:25.255+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-international-platforms",
        "name": "International platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-eu-platform-2-high-lag-observed-in-one-of-the-backend-service-hds-im-2026-07-28-kg0v1m44",
      "api": "/api/v1/incidents/qualys-eu-platform-2-high-lag-observed-in-one-of-the-backend-service-hds-im-2026-07-28-kg0v1m44",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a major event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-10-27T15:30:12.46+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_1kf5kg0v1m44_r1yl5hbqnw6l",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 2. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. \n\nDynamic tag evaluation may also get impacted due to this. \n\nFurther updates will be shared as they become available.",
        "createdAt": "2026-07-29T03:34:33.825+00:00"
      },
      {
        "id": "update_statuspage_qualys_1kf5kg0v1m44_jcglg0rs2gph",
        "status": "identified",
        "body": "Qualys Cloud Platform Operations team has identified the issue and is working on a fix for it, which is causing an indexing delay on the Qualys EU Platform 2. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.",
        "createdAt": "2026-07-29T17:24:58.034+00:00"
      },
      {
        "id": "update_statuspage_qualys_1kf5kg0v1m44_r45yts016f30",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-07-30T14:52:54.982+00:00"
      },
      {
        "id": "update_statuspage_qualys_1kf5kg0v1m44_yc284jd3dmrz",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-07-31T23:32:16.872+00:00"
      },
      {
        "id": "update_statuspage_qualys_1kf5kg0v1m44_39b164xpphk5",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-08-03T20:43:02.226+00:00"
      },
      {
        "id": "update_statuspage_qualys_1kf5kg0v1m44_mfsrpnhpzj08",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-08-04T04:28:25.255+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}