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US Platform 1: High Lag on Data Sync Service [IM-12791]

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Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

    Dynamic tag evaluation may also be affected by this.

    Further updates will be shared as they become available.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We are continuing to work on a fix for this issue.

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EU Platform 2: High Lag on Data Sync Service [IM-12790]

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PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)

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