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US Platform 1: High Lag on Data Sync Service [IM-12791]

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

    Dynamic tag evaluation may also be affected by this.

    Further updates will be shared as they become available.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

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EU Platform 2: High Lag on Data Sync Service [IM-12790]

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PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)

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