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PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is investigating an issue causing PCI scans to end in failed status in PCI accounts. Further updates will be shared as they become available.

    The ticket reference for this activity is IM-12792.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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