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US Platforms 1 and 2: Slowness Observed in Unified Dashboard (IM-12794)

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Qualys Cloud Operations has observed an issue causing slowness with loading dashboards and data within our Unified Dashboard module. A fix has already been identified and is currently in progress of being implemented. Further updates will be shared as they become available. The ticket reference for this incident is IM-12794

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    As a workaround, to bypass the page loading is to use this URL path (after .com): /fo/home/startGuide.php

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

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