Provider
InfobipIncident detail
Saudi Arabia - Customer Portal Services Degradation
Resolved incidentMinor1 affected service
Timeline window
to
Get alerted the next time Infobip breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected.
Our team is actively working to resolve the issue.
Resolved
The connectivity issue affecting our Saudi Arabia Data Center has been resolved.
Start (UTC): 03 October 2026 12:43
End (UTC): 03 October 2026 13:15
Issues with Customer Service Portal and traffic has been resolved
We apologize for any inconvenience caused.
Keep exploring
More from Infobip
Neighboring incidents on Infobip's timeline and the rest of their record on OutageDeck.