{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T21:38:24.781Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_2676spvpzcy3",
    "slug": "infobip-saudi-arabia-customer-portal-services-degradation-2026-10-03",
    "title": "Saudi Arabia - Customer Portal Services Degradation",
    "summary": "Saudi Arabia - Customer Portal Services Degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-03T13:16:05.528+00:00",
    "updatedAt": "2026-10-03T13:39:05.774+00:00",
    "resolvedAt": "2026-10-03T13:39:05.745+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-api",
        "name": "APIs"
      }
    ],
    "links": {
      "html": "/incidents/infobip-saudi-arabia-customer-portal-services-degradation-2026-10-03",
      "api": "/api/v1/incidents/infobip-saudi-arabia-customer-portal-services-degradation-2026-10-03",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-03T21:30:11.361+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_2676spvpzcy3_65t2h70b4qtm",
        "status": "investigating",
        "body": "We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected.\nOur team is actively working to resolve the issue.",
        "createdAt": "2026-10-03T13:16:05.692+00:00"
      },
      {
        "id": "update_statuspage_infobip_2676spvpzcy3_q8tr3ypvm9n6",
        "status": "resolved",
        "body": "The connectivity issue affecting our Saudi Arabia Data Center has been resolved.\nStart (UTC): 03 October 2026 12:43\nEnd (UTC): 03 October 2026 13:15\n\nIssues with Customer Service Portal and traffic has been resolved\nWe apologize for any inconvenience caused.",
        "createdAt": "2026-10-03T13:39:05.745+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}