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Multiple Location - WhatsApp Sender Registrations Failure

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating Global issues with META WhatsApp Sender registrations service. During the period you may receive the embedded-signup service logged the Meta error "You must accept the WhatsApp Business Cloud API terms". More information will follow in the next update.

  2. Investigating

    Our dedicated team are continuing to investigate this issue.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Resolved

    The Issue affecting the WhatsApp Sender registrations services has been resolved. Following the implemented fix and monitoring no longer issues have been observed. During the affected period, you may have faced issues with the embedded-signup and WhatsApp Sender registration services.

    Start (UTC): 11th November 2026 14:39

    End (UTC): 11th November 2026 18:51

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