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Incident detail

Pakistan - Customer Portal Services Degradation

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing degradation of our Customer Portal Login Service hosted on Pakistan data center. You may experience issues trying to login into Customer Portal. Other data centers remain unaffected. Our dedicated team is already investigating the issue and more updates will follow.

  2. Identified

    Root cause of the issue was identified and team is actively working on a fix implementation.

  3. Identified

    We are continuing to work on a fix for this issue.

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