Provider
InfobipIncident detail
Indonesia - Issues with file processing in multiple services
Resolved incidentMajor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Resolved
We experienced an incident on our platform affecting multiple services on our Indonesia data center.
During the incident timeframe, you may have observed difficulty uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.
Incident has been resolved.
Start (UTC): 04 November 2026 06:00
End (UTC): 04 November 2026 09:00
Impact: Issue with uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.
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