{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-04T22:56:50.597Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_jxv3790p0ss5",
    "slug": "infobip-indonesia-issues-with-file-processing-in-multiple-services-2026-11-04",
    "title": "Indonesia - Issues with file processing in multiple services",
    "summary": "Indonesia - Issues with file processing in multiple services",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-04T11:23:17.991+00:00",
    "updatedAt": "2026-11-04T11:23:24.451+00:00",
    "resolvedAt": "2026-11-04T11:23:18.136+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-voice",
        "name": "Voice"
      },
      {
        "slug": "infobip-chat-apps",
        "name": "WhatsApp & Chat Apps"
      }
    ],
    "links": {
      "html": "/incidents/infobip-indonesia-issues-with-file-processing-in-multiple-services-2026-11-04",
      "api": "/api/v1/incidents/infobip-indonesia-issues-with-file-processing-in-multiple-services-2026-11-04",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-04T22:50:10.95+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_jxv3790p0ss5_85l88bv3rshr",
        "status": "resolved",
        "body": "We experienced an incident on our platform affecting multiple services on our Indonesia data center. \nDuring the incident timeframe, you may have observed difficulty uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services. \nIncident has been resolved.\n\nStart (UTC): 04 November 2026 06:00\nEnd (UTC):  04 November 2026 09:00\nImpact: Issue with uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.",
        "createdAt": "2026-11-04T11:23:18.136+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}