{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-07T02:56:48.133Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_0tyfm9609jf5",
    "slug": "infobip-pakistan-portal-login-degradation-and-customer-portal-service-2026-11-07-m9609jf5",
    "title": "Pakistan - Customer Portal Services Degradation",
    "summary": "Pakistan - Customer Portal Services Degradation",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-07T00:17:44+00:00",
    "updatedAt": "2026-11-07T01:23:59.811+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-pakistan-portal-login-degradation-and-customer-portal-service-2026-11-07-m9609jf5",
      "api": "/api/v1/incidents/infobip-pakistan-portal-login-degradation-and-customer-portal-service-2026-11-07-m9609jf5",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-07T02:50:10.811+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_0tyfm9609jf5_g659170qjyyn",
        "status": "investigating",
        "body": "We are currently experiencing degradation of our Customer Portal Login Service hosted on Pakistan data center. You may experience issues trying to login into Customer Portal. Other data centers remain unaffected. Our dedicated team is already investigating the issue and more updates will follow.",
        "createdAt": "2026-11-07T00:17:44.291+00:00"
      },
      {
        "id": "update_statuspage_infobip_0tyfm9609jf5_dlyg0g896hjr",
        "status": "identified",
        "body": "Root cause of the issue was identified and team is actively working on a fix implementation.",
        "createdAt": "2026-11-07T00:51:10.831+00:00"
      },
      {
        "id": "update_statuspage_infobip_0tyfm9609jf5_v1q35wv8ngc2",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-11-07T01:23:59.809+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}