Skip to content

Incident detail

Multiple Locations - Portal Payments Service Degradation

Resolved incidentMinor

Timeline window

to

Get alerted the next time Infobip breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Resolved

    We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.

    Start (UTC): 01 October 2026 11:21

    End (UTC): 01 October 2026 11:48

    Impact: issues with performing Payments over Customer Portal

Keep exploring

More from Infobip

Neighboring incidents on Infobip's timeline and the rest of their record on OutageDeck.