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Incident detail

Multiple Locations - Email delivery delays towards Microsoft domains

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing issues with email delivery delays towards Microsoft domains due to ongoing issues on Microsoft side.

    Clients may experience issues with email delivery delays or failures towards Microsoft domains. Messages will be retried until validity period expires (Default value is 48 hours).

    Please also note that emails sent towards our Customer Support email support@infobip.com may also be affected by this and could potentially be delayed or not delivered due to which clients may experience delayed or missing responses from our Customer Support team.

    Our dedicated team is actively monitoring the situation and more updates will follow.

  2. Identified

    Microsoft is continuing to work on a fix for this issue.

  3. Identified

    Microsoft is still working on resolving this issues and some mitigation measures have been implemented. We are actively monitoring the situation and more updates will follow.

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