{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:17.155Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_b36b2rns44c1",
    "slug": "infobip-multiple-locations-email-delivery-delays-towards-microsoft-domains-2026-11-13",
    "title": "Multiple Locations - Email delivery delays towards Microsoft domains",
    "summary": "Multiple Locations - Email delivery delays towards Microsoft domains",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-13T12:57:08.609+00:00",
    "updatedAt": "2026-11-13T14:33:53.003+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-email-delivery-delays-towards-microsoft-domains-2026-11-13",
      "api": "/api/v1/incidents/infobip-multiple-locations-email-delivery-delays-towards-microsoft-domains-2026-11-13",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-14T06:00:10.914+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_b36b2rns44c1_7g7zn4g8j337",
        "status": "investigating",
        "body": "We are currently experiencing issues with email delivery delays towards Microsoft domains due to ongoing issues on Microsoft side. \n\nClients may experience issues with email delivery delays or failures towards Microsoft domains. Messages will be retried until validity period expires (Default value is 48 hours).\nPlease also note that emails sent towards our Customer Support email support@infobip.com may also be affected by this and could potentially be delayed or not delivered due to which clients may experience delayed or missing responses from our Customer Support team.\n\nOur dedicated team is actively monitoring the situation and more updates will follow.",
        "createdAt": "2026-11-13T12:57:09.178+00:00"
      },
      {
        "id": "update_statuspage_infobip_b36b2rns44c1_r65w3sygvfdz",
        "status": "identified",
        "body": "Microsoft is continuing to work on a fix for this issue.",
        "createdAt": "2026-11-13T13:34:59.507+00:00"
      },
      {
        "id": "update_statuspage_infobip_b36b2rns44c1_lgmr3b7mrf1p",
        "status": "identified",
        "body": "Microsoft is still working on resolving this issues and some mitigation measures have been implemented. We are actively monitoring the situation and more updates will follow.",
        "createdAt": "2026-11-13T14:33:52.999+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}