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Saudi Arabia - Conversations service degradation

Resolved incidentMinor

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  1. Resolved

    We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center.

    The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window.

    Start (UTC): 11 September 2026 09:45

    End (UTC): 11 September 2026 09:54

    Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features

    Our team has resolved the issue, and our services are now fully operational.

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