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InfobipIncident detail
Saudi Arabia - Conversations service degradation
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Resolved
We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center.
The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window.
Start (UTC): 11 September 2026 09:45
End (UTC): 11 September 2026 09:54
Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features
Our team has resolved the issue, and our services are now fully operational.
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