Provider
InfobipIncident detail
United Arab Emirates - WhatsApp traffic degradation
Resolved incidentCritical
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently experiencing issues affecting WhatsApp traffic processed in the United Arab Emirates location. The issue is being investigated and we will let you know as soon as we have more information.
Investigating
WhatsApp traffic processed in the United Arab Emirates may experience rejections.
We are continuing to investigate the issue, more details will follow.
Identified
The issue has been identified and we are working on implementing a fix. We will keep you posted with further updates.
Resolved
The issue has been successfully resolved and the service is once again operational.
During the below specified timeframe, WhatsApp traffic submitted and processed at our United Arab Emirates location may have experienced rejections (Status Reason: REJECTED_NETWORK)
Start (UTC): 09 September 20:46
End (UTC): 10 September 11:56
Impact: WhatsApp traffic processing
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