{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-13T16:02:57.465Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_jllphh2fcjl6",
    "slug": "infobip-united-arab-emirates-whatsapp-traffic-degradation-2026-09-10",
    "title": "United Arab Emirates - WhatsApp traffic degradation",
    "summary": "United Arab Emirates - WhatsApp traffic degradation",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-10T10:26:39.875+00:00",
    "updatedAt": "2026-09-10T12:26:22.355+00:00",
    "resolvedAt": "2026-09-10T12:15:45+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-chat-apps",
        "name": "WhatsApp & Chat Apps"
      }
    ],
    "links": {
      "html": "/incidents/infobip-united-arab-emirates-whatsapp-traffic-degradation-2026-09-10",
      "api": "/api/v1/incidents/infobip-united-arab-emirates-whatsapp-traffic-degradation-2026-09-10",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-13T16:00:09.003+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_jllphh2fcjl6_bb8c3hd5gvzf",
        "status": "investigating",
        "body": "We are currently experiencing issues affecting WhatsApp traffic processed in the United Arab Emirates location. The issue is being investigated and we will let you know as soon as we have more information.",
        "createdAt": "2026-09-10T10:26:39.987+00:00"
      },
      {
        "id": "update_statuspage_infobip_jllphh2fcjl6_r485xmxwyf77",
        "status": "investigating",
        "body": "WhatsApp traffic processed in the United Arab Emirates may experience rejections.\nWe are continuing to investigate the issue, more details will follow.",
        "createdAt": "2026-09-10T11:00:15.779+00:00"
      },
      {
        "id": "update_statuspage_infobip_jllphh2fcjl6_fypd1qnwl9md",
        "status": "identified",
        "body": "The issue has been identified and we are working on implementing a fix. We will keep you posted with further updates.",
        "createdAt": "2026-09-10T12:01:22.792+00:00"
      },
      {
        "id": "update_statuspage_infobip_jllphh2fcjl6_0xngr2p7zw4x",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\nDuring the below specified timeframe, WhatsApp traffic submitted and processed at our United Arab Emirates location may have experienced rejections (Status Reason: REJECTED_NETWORK)\n\nStart (UTC): 09 September 20:46\nEnd (UTC): 10 September 11:56\nImpact: WhatsApp traffic processing",
        "createdAt": "2026-09-10T12:15:45.187+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}