{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-12T13:40:46.444Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_4zkwx2c2ms2c",
    "slug": "infobip-saudi-arabia-conversations-service-degradation-2026-09-11",
    "title": "Saudi Arabia - Conversations service degradation",
    "summary": "Saudi Arabia - Conversations service degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-11T10:50:08.794+00:00",
    "updatedAt": "2026-09-11T10:50:18.365+00:00",
    "resolvedAt": "2026-09-11T10:50:08.861+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-saudi-arabia-conversations-service-degradation-2026-09-11",
      "api": "/api/v1/incidents/infobip-saudi-arabia-conversations-service-degradation-2026-09-11",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-09-12T13:35:07.364+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_4zkwx2c2ms2c_1gmrcnbk8wr1",
        "status": "resolved",
        "body": "We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center.\nThe incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window. \n\nStart (UTC): 11 September 2026 09:45\nEnd (UTC):  11 September 2026 09:54\nImpact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features\n\nOur team has resolved the issue, and our services are now fully operational.",
        "createdAt": "2026-09-11T10:50:08.861+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}