Provider
GorgiasIncident detail
Some merchands are reporting orders missing from the widgets / search
Resolved incidentMajor
Timeline window
to
Outage alerts
Get alerted the next time Gorgias breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating this issue.
Identified
We found the root cause, redeploying a previous version of the Helpdesk as a fix. No data was lost.
Resolved
Incident is resolved.
Keep exploring
More from Gorgias
Neighboring incidents on Gorgias's timeline and the rest of their record on OutageDeck.