{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:11:02.965Z"
  },
  "data": {
    "id": "incident_statuspage_gorgias_9mlxvsbqrxcv",
    "slug": "gorgias-some-merchands-are-reporting-orders-missing-from-the-widgets-search-2026-05-21",
    "title": "Some merchands are reporting orders missing from the widgets / search",
    "summary": "Some merchands are reporting orders missing from the widgets / search",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-05-21T14:24:08.124+00:00",
    "updatedAt": "2026-05-21T16:03:49.158+00:00",
    "resolvedAt": "2026-05-21T16:03:49.14+00:00",
    "provider": {
      "slug": "gorgias",
      "name": "Gorgias"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gorgias-some-merchands-are-reporting-orders-missing-from-the-widgets-search-2026-05-21",
      "api": "/api/v1/incidents/gorgias-some-merchands-are-reporting-orders-missing-from-the-widgets-search-2026-05-21",
      "providerHtml": "/providers/gorgias",
      "alerts": "https://outagedeck.com/account?stack=gorgias&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Gorgias reported a major event for the affected tracked services.",
    "source": {
      "id": "source_gorgias_status",
      "kind": "official_api",
      "name": "Gorgias Status",
      "checkedAt": "2026-08-13T04:05:05.239+00:00",
      "officialUrl": "https://status.gorgias.com",
      "statusPageUrl": "https://status.gorgias.com"
    },
    "updates": [
      {
        "id": "update_statuspage_gorgias_9mlxvsbqrxcv_rq2n0q54r5fs",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-05-21T14:24:08.212+00:00"
      },
      {
        "id": "update_statuspage_gorgias_9mlxvsbqrxcv_28skjq3s7xvw",
        "status": "identified",
        "body": "We found the root cause, redeploying a previous version of the Helpdesk as a fix. No data was lost.",
        "createdAt": "2026-05-21T14:40:01.271+00:00"
      },
      {
        "id": "update_statuspage_gorgias_9mlxvsbqrxcv_8fyjpv77jp7p",
        "status": "resolved",
        "body": "Incident is resolved.",
        "createdAt": "2026-05-21T16:03:49.14+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}